Leveraging our comprehensive Siebel CRM services including consulting and implementation to improve overall customer experience, manage and track customers across multiple channels. With our Siebel CRM services, we help businesses manage customer interactions across a range of channels, including sales, marketing, and customer service, allowing them to keep track of customer interactions, identify opportunities, and provide tailored experiences.
What We Offer
Consulting
– Understanding and analysing business specific needs and defining the scope based on objective, processes and systems
– Identifying the right Siebel CRM functionalities and features to meet your business requirements
– Making recommendations based on the right Siebel CRM solution most suited to your business needs
Implementation
– Customizing Siebel CRM based on configuration required for your business processes
– Ensuring smooth and successful migration of historical data to new system
– Effective and efficient integration of third party applications
Migration
– Understanding and analysing your existing your old CRM system
– Performing gap analysis to understand and identify functionalities, features, and scalability requirements
– Successful and flawless migration to Siebel CRM without causing disruption to your work
Integration
– Successful integration of Siebel CRM with your other systems to create an integral ecosystem
– Setting up automated data exchange between Siebel CRM and other systems
Upgrade and Support
– Assessment of existing Siebel CRM to determine upgrade requirements
– Siebel CRM version upgrade
– Reimplementing Siebel CRM
– Offering L1, L2 and L3 Support
Deploy Model
– On-premises deployment
– Cloud Deployment
Contact us
If you’re interested in finding out more about our Siebel CRM services, please contact us. We would be happy to discuss your business needs and help you find the best solution for your organization.